Refund Policy
A legal disclaimer
Wild Horizons Coaching & Leadership
At Wild Horizons, I’m committed to creating meaningful, high-quality coaching experiences rooted in trust, clarity, and transformation.
Because coaching is a personalized, time-bound service, the following refund policy applies.
1:1 Coaching
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Payments for individual coaching sessions or packages are non-refundable once the session has taken place.
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If you need to reschedule, I ask for at least 24 hours’ notice. Sessions cancelled with less than 24 hours’ notice may be forfeited.
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In the rare event that I need to cancel a session, you will be offered a reschedule or a full refund for that session.
Packages & Programs
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Coaching packages and multi-session programs are non-refundable once started.
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If circumstances change before the first session, please reach out — I’m always open to a conversation and will handle situations with care and fairness whenever possible.
Group Programs, Workshops & Retreats
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Deposits for group programs, workshops, or retreats are non-refundable, as space is limited and planning commitments are made in advance.
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If you cancel after full payment has been made, refunds may be offered only if your spot can be filled, minus any non-recoverable costs.
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If Wild Horizons needs to cancel an event, you will receive a full refund or the option to transfer your payment to a future offering.
A Human Note
Coaching is a partnership built on commitment and trust. If something doesn’t feel right or you’re experiencing unexpected circumstances, I encourage you to reach out. While refunds aren’t always possible, open communication is always welcome.
Questions?
If you have any questions about this policy, please contact:
📧 info@wildhorizons.biz

